1. Purpose of Data Processing

Studio Nok Nok collects and processes personal data solely for the purpose of communicating with customers, processing and shipping orders, and complying with applicable legal obligations. Personal data will not be used for purposes other than those for which it was provided by the customer.

2. Categories of Personal Data Processed

The personal data processed may include:

• Name and address details

• Delivery address provided by the customer

• Email address and telephone number

• Any additional information provided by the customer in the “remarks” field

• Bank account details (as they appear in payment transactions)

• Email address and content of correspondence

This data is included in invoices and business administration records. In accordance with statutory requirements, Studio Nok Nok retains this data for a period of seven (7) years.

3. Legal Basis for Processing (GDPR)

The processing of personal data by Studio Nok Nok is based on the following legal grounds as set out in Article 6(1) of the General Data Protection Regulation (GDPR):

• Consent (Article 6(1)(a) GDPR):
  Where you have given explicit consent, e.g. by accepting the use of cookies or by subscribing to communication services.

• Contractual Necessity (Article 6(1)(b) GDPR):
  Processing is necessary for the performance of a contract to which you are a party, such as processing and delivering your order.

• Legal Obligation (Article 6(1)(c) GDPR):
  Processing is necessary to comply with legal obligations, for example, retaining invoicing and accounting data for seven (7) years in accordance with Belgian tax law.

• Legitimate Interest (Article 6(1)(f) GDPR):
  Processing may be carried out on the basis of legitimate interests pursued by Studio Nok Nok, such as fraud prevention, website security, or improving customer experience, provided that such interests are not overridden by your rights and freedoms.

4. Data Sharing with Third Parties

Studio Nok Nok shares certain personal data with third parties strictly for the purpose of order processing and communication. Data processing agreements have been concluded with these parties to ensure appropriate protection of personal data.

The following third parties may process your data:

1. MijnWebwinkel
   Personal data provided during the order process or when submitting a message via www.studionoknokshop.be is stored on the servers of MijnWebwinkel. MijnWebwinkel applies appropriate technical and organizational security measures, including the use of a secure SSL connection.

2. Payment Service Providers
   Payments are processed through various services. Regular bank transfers are processed via Argenta. For Bancontact, credit card, and PayPal transactions, the processor is Mollie B.V.

3. Bpost
   Orders are shipped via Bpost. In order to generate shipping labels and provide track-and-trace services, Bpost requires the customer’s name and address details.

4. Google Analytics
   Studio Nok Nok uses Google Analytics to monitor and analyze website statistics.

5. Cookies
   Cookies are small text files stored on your computer, tablet, or mobile phone, which can be accessed later by the same or other websites. Cookies are used to enhance the functionality of the webshop and improve the browsing experience. By using www.studionoknokshop.be, you consent to the use of cookies.

Types of Cookies Used

• Functional Cookies
  These ensure proper functioning of the website, for example by remembering the contents of your shopping cart or storing your cookie consent preferences.

• Social Plug-In Cookies
  When sharing content via Facebook, Twitter, or Pinterest, you may be redirected to the respective third-party platforms. These third parties may place cookies on your device. For more information, please consult the privacy and cookie policies of the respective providers.

Refusing Cookies

You may configure your browser to reject cookies. Please refer to your browser’s manual for instructions. Disabling cookies may affect the proper functioning of the website.

5. Data Subject Rights

In accordance with applicable data protection legislation, customers have the right to request access to, correction of, or deletion of their personal data. Such requests may be submitted via info@studionoknokshop.be and will be processed within four (4) weeks.

Please note: Data that Studio Nok Nok is legally required to retain for a period of seven (7) years cannot be altered or deleted. Furthermore, certain personal data is necessary to fulfill contractual obligations such as order delivery.

You also have the right to:

• Object to the processing of your personal data where processing is based on legitimate interests (Article 21 GDPR).

• Restrict processing of your data under certain conditions (Article 18 GDPR).

• Data portability, meaning you can request to receive your personal data in a structured, commonly used, and machine-readable format (Article 20 GDPR).

6. Supervisory Authority

Customers are entitled to lodge a complaint with the competent supervisory authority regarding the processing of their personal data by Studio Nok Nok:

Gegevensbeschermingsautoriteit / Data Protection Authority
Jan Schoonjansstraat 13
2800 Mechelen
Belgium